OBJECTIVE: Install USB and Firewire hardware devices, like audio interfaces and control surfaces, without any problems.
BACKGROUND: Hardware driver installation for Windows has become simpler, but sometimes there are still issues. This Power
App Alley covers the steps you need to take for a (hopefully!) flawless installation, using USB as an example.
1. Create a System Restore point (go Start >
Programs > Accessories > System Tools >
System Restore) in case there’s a problem
and you need to try again.
2. Physically unplug all unneeded USB
devices (e.g., everything, including
dongles, except keyboard and mouse).
3. If an older driver is installed, go Start >
Control Panel and double-click on System.
Click on Device Manager, locate the driver,
right-click on it, and select Uninstall.
Optional: Restarting the computer (see
Step 6) after this step may solve
4. Right-click on the Taskbar, and select
Task Manager. Turn off all unneeded
programs, especially anti-virus programs
and Windows Defender, by right-clicking
on the entry and selecting End Process.
5. Start driver installation, usually by
double-clicking on an EXE or MSI file.
Follow any instructions, particularly if you’re
advised not to have hardware connected.
6. After driver installation, unless instructed
otherwise, go Start > Turn off Computer
and select Restart to re-boot the computer.
7. Plug in the hardware. Wait for the “Found
New Hardware” balloon to appear, and when
the “Found New Hardware Wizard” appears,
select “Install the software automatically”
and follow instructions. When driver
installation is finished, enjoy your hardware!
¦ Step 3: You may be able to uninstall drivers by going Start >
Control Panel > Add or Remove Programs, selecting the driver,
and clicking on Remove; or, by going Start > (name of program)
and selecting an uninstall routine. If you’re downloading drivers,
look for any instructions (e.g., PDF docs) and read them.
¦ Step 5: Most, but not all, XP hardware installations require leaving
the hardware unconnected until after driver software installation.
¦ Step 6: With Line 6 hardware, a re-start is generally not required.
¦ Step 7: If a warning says the driver hasn’t passed Windows
testing, click on “Continue Anyway.”